1. Information We Collect

We collect the following types of information:

• Vehicle Search Data: Registration numbers, VINs, make/model searches
• Contact Information: Email addresses, names, phone numbers
• Payment Information: Processed securely through Stripe (we don't store card details)
• Technical Data: IP addresses, browser information for security and analytics

2. How We Use Your Information

We use collected information to:

• Provide vehicle lookup services and reports
• Process payments and deliver purchased reports
• Improve our services and user experience
• Communicate with customers about their orders
• Comply with legal obligations

3. Data Sources

Vehicle data is sourced from:

• Queensland Government TMR Open Data Portal
• Personal Property Securities Register (PPSR) for enhanced reports

4. Data Sharing

We do not sell or share personal information with third parties except:

• With your explicit consent
• To process payments (Stripe)
• When required by law
• For BuyingBuddy consultation referrals (with your consent)

5. Data Security

We implement appropriate security measures to protect your personal information, including encryption, secure servers, and limited access controls.

6. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law.

7. Your Rights

Under Australian Privacy Principles, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Make a privacy complaint

8. Contact Us

For privacy-related questions or requests, contact us at:

Email: [email protected]
Phone: 1300 REGO QLD (1300 734 675)